Returns & Exchanges
At Old Money, we uphold the highest standards of quality and craftsmanship, offering a 30-day return window for items in their original, unworn condition. We strive to ensure your experience is as seamless and refined as our collections.
Return Process
- 1.Initiate Your Request
Visit our online concierge portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Parcel
Carefully place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.
- 3.Complimentary Shipping
Affix the pre-paid boutique shipping label to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our atelier verifies the condition of your return, your refund will be issued to the original payment method within 5-7 business days.